Warranty Page

At TIA, we are dedicated to delivering the finest quality jewelry to our customers. We offer a repair or replacement policy for any jewelry piece that is damaged or experiences issues outside of normal wear and tear within three months of purchase.

Terms and Conditions:

  • The warranty covers manufacturing defects and damage not caused by normal wear and tear.
  • The warranty is valid for three months from the date of purchase from Tiahayek.com.

How to Submit a Repair Request:

If your jewelry piece requires repair or replacement under warranty, please follow these steps:

  • Visit our Repair page on our website.
  • Fill out the repair request form with the required information.
  • Our team will process your request and contact you regarding next steps for repair or replacement.
For any questions or assistance regarding warranty services, please email us at info@tiahayek.com. We are happy to help with any specific inquiries or concerns you may have.

Note:

  • Warranty-related repair requests are subject to review and approval by our team.
  • We reserve the right to repair or replace the damaged piece at our discretion.