Repair
Restore your jewelry's shine with our hassle-free repair service!
Have you had an unfortunate incident that left your favorite jewelry damaged? Don't worry, we've got you covered with our hassle-free repair service!
What We Offer:
- Comprehensive repair solutions for all your jewelry needs, tailored to the type of jewelry you have.
- For beaded jewelry: Most pieces (beads/charms/gemstones) should be accounted for; full repair is possible but appearance may vary due to uniqueness.
- For vintage jewelry: Upcycling is available for heavily damaged pieces; each vintage piece is unique and irreplaceable.
- For sterling silver jewelry: We have a replacement policy for damaged pieces outside normal wear and tear.
- Free repair service for items within the warranty period is subject to terms and conditions.
Our Process:
- Fill out the form below to initiate the repair process.
- Once your repair application has been accepted.
- Ship your jewelry to us, ensuring that the majority of the pieces are accounted for.
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Our expert team will handle the rest, restoring your jewelry to its original beauty.
Required Information:
- Your First and Last Name
- Your Order Number
- Name of the damaged piece
- Shipping Address
- A brief description of the issue
Upcycle Your Jewelry With Us:
Explore our Customize Your Jewelry section to create a unique piece if your jewelry is missing more than half of its pieces.
Head to our Care & Maintenance page to learn how to take care of your jewelry.
Let us bring back the sparkle to your cherished jewelry. Fill out the form now to get started!