Restore your jewelry's shine with our hassle-free repair service!

Have you had an unfortunate incident that left your favorite jewelry damaged? Don't worry, we've got you covered with our hassle-free repair service!

What We Offer:

  • Comprehensive repair solutions for all your jewelry needs, tailored to the type of jewelry you have.
    • For beaded jewelry: Most pieces (beads/charms/gemstones)  should be accounted for; full repair is possible but appearance may vary due to uniqueness.
    • For vintage jewelry: Upcycling is available for heavily damaged pieces; each vintage piece is unique and irreplaceable.
    • For sterling silver jewelry: We have a replacement policy for damaged pieces outside normal wear and tear.
  • Free repair service for items within the warranty period is subject to terms and conditions.

Our Process:

  • Fill out the form below to initiate the repair process.
  • Once your repair application has been accepted.
  • Ship your jewelry to us, ensuring that the majority of the pieces are accounted for.
  • Our expert team will handle the rest, restoring your jewelry to its original beauty.

Required Information:

  • Your First and Last Name
  • Your Order Number
  • Name of the damaged piece
  • Shipping Address
  • A brief description of the issue

Upcycle Your Jewelry With Us:

Explore our Customize Your Jewelry section to create a unique piece if your jewelry is missing more than half of its pieces.

Head to our Care & Maintenance page to learn how to take care of your jewelry.

Let us bring back the sparkle to your cherished jewelry. Fill out the form now to get started!

Repair Request